Looking for a job in Myanmar? VCS is well placed to help. We have elected not to specialize at this stage of Myanmar’s development and deliver candidates to all industry sectors.

As a leading recruitment specialist, we meet the challenge of recruiting, hiring and developing employees in a global economy.

We know the importance of looking beyond skills and experience. By applying proprietary tools and specialist talent management and recruitment expertise we pinpoint individual’s competencies and motivations – matching executive job seekers with the right organizational culture and optimum role for long-term performance.

Customer Service Officer

A Myanmar’s renown telecommunication company is seeking a Customer Service Officer to maintain customers' satisfaction by ensuring all available services met with the customer’s expectation.

Duties & Responsibilities

  • To support the customer call center to help improve the quality service of delivering and conveying the operational information of FAQs
  • Reviewing and monitoring customer's feedback from each different channel and service trends
  • To corporate with the related internal stakeholders to assure all customer service support channel thoroughly understand services
  • To map, plan and manage events, assigned projects and procedures

Skills & Requirements

  • Bachelor's Degree in Business Administration or related field of study
  • 3 years of working experience in customer service field or similar position
  • Must have excellent communication, interpersonal, and customer service skills
  • Must be fluent with both English and Burmese language
  Permanent
 Telecommunication Industry Yangon, Myanmar Apply now Dec, 20
VAS and Content Deputy Manager

A Myanmar’s renown network provider is requesting for a VAS and Content Deputy Manager who oversees the quality of contents and customer services.

Duties and responsibilities

  • Is responsible for reviewing, checking, managing and evaluating the quality of contents.
  • To manage customer satisfaction with relations to VAS.
  • To manage, negotiate and administer the contracts and VAS vendors.
  • To take over and share responsibility when GM is not available.

Skills and requirements

  • Bachelor’s Degree in business administration or related field of study.
  • Over 4 years of experience in VAS/content business and negotiation with vendors.
  • Possesses excellent negotiation, management skill, is detail oriented and Tech savvy.
  • Fluent in English, possess great communication and content writing skills.
  Permanent
 Venari Consulting Services Ltd. Yangon, Myanmar Apply now Dec, 12
Content Deputy Manager

A Myanmar’s renown network provider is requesting for a Content Deputy Manager who oversees the quality of contents and manages customer services.

Duties and responsibilities

  • Is responsible for reviewing, checking, managing and evaluating the quality of contents.
  • To manage customer satisfaction with relations to VAS.
  • To manage, negotiate and administer the contracts and VAS vendors.
  • To Take over and share responsibility when GM is not available.

Skills and requirements

  • Bachelor’s Degree in business administration or related field of study.
  • Over 4 years of experience in VAS/content business and negotiation with vendors.
  • Possesses excellent negotiation, management skill, is detail oriented and Tech savvy.
  • Fluent in English, possess great communication and content writing skills.
  Permanent
 Venari Consulting Services Ltd. Yangon, Myanmar Apply now Dec, 11
Customer Service Assistant Manager

One of the leading financial institution is on the hunt for a Customer Service Assistant Manager to join their winning team.

Duties and Responsibilities

  • To monitor and strategic all relevant information to handle product and service inquiries.
  • To improve processes of call center, preparing reports, analyze and ensuring resources.
  • To guide the answering of representative’s questions through difficult calls or issues.
  • To manage company social media channels and communications.

Skill and Requirement

  • Must have bachelor’s degree in business or other fields of study
  • Must have minimum 3 years of proven customer support experience or similar position
  • Must have good communication in English and Burmese.
  • Must have experiences in Banking Industries.
  Permanent
 Financial Institution Yangon, Myanmar Apply now Nov, 06
Customer Service Operations Manager

One of the leading international financial institution is on the hunt for a Customer Service Operations Manager to join their winning team

Duties and Responsibilities

  • To match individuals to client needs in order to balance objectives and goals from both sides
  • To create effective customer service procedures, policies, and standards
  • To ensure the necessary resources and tools are available for quality customer service delivery
  • To deliver a comprehensive service to enquiring customers

Skill and Requirement

  • Must have a bachelor’s degree in business or related field of study
  • Must have a minimum of 5 years’ proven experience in a customer service position from banking industry
  • Must have good understanding of management practices and communication skills
  • Must have excellent communication with English language

 

  Permanent
 Financial Institution Yangon, Myanmar Apply now Oct, 23
Operation Officer

One of the financial institutions is seeking for an operation officer to provide operational support for corporate clients & internal teams.

Duties and Responsibilities

  • To make sure smooth disbursements, complaints resolution and compliance with CBM directives
  • To follow up with operations team for any pending disbursement
  • To manage disbursement records and support in ongoing system
  • To prepare month-end reconciliations

Skill and Requirement

  • Bachelor’s degrees in Business Administration or related field of study
  • 1-3 years of experience in the back-end operations preferably in banks
  • In-depth knowledge of spreadsheet and advance excel
  • Able to communicate both in Burmese and English
  • Able to work overtime if necessary
  Permanent
 Financial Institution Yangon, Myanmar Apply now Aug, 28

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