Looking for a job in Myanmar? VCS is well placed to help. We have elected not to specialize at this stage of Myanmar’s development and deliver candidates to all industry sectors.

As a leading recruitment specialist, we meet the challenge of recruiting, hiring and developing employees in a global economy.

We know the importance of looking beyond skills and experience. By applying proprietary tools and specialist talent management and recruitment expertise we pinpoint individual’s competencies and motivations – matching executive job seekers with the right organizational culture and optimum role for long-term performance.

Head of Contact Center

One of the top local banks is building a strong contact center team and needs a well-experienced person to strategize and operate it.

An exciting career opportunity to be part of a growing Contact Centre team. This corporate bank aims to be part of a global initiative. 

Education:

A relevant degree (Bachelor’s degree/Post-Graduate Diploma/ Professional Degree)

 Job Experience & Skills Required:

Minimum of 10 years’ experience

Well-experienced in managing a large contact center team

Proficient with Microsoft Office or contact center related software

Knowledgeable with Data formulation, presentation, and analytical skills.

  Permanent
 Banking Yangon, Myanmar Apply now Aug, 26
Service Recovery Manager

One of our top local banks is searching for a Manager level in Customer Service who has done a large volume of call handling.

Lead a capable team to ensure the doubts and worries of the company’s customers. This banking company is striving to become the most well-managed bank in the world

Education: 

Bachelor’s Degree in either Business Studies

Job Experience & Skills Required: 

Minimum of 5 years of experience in managing a large team to handle a large volume of inbound calls.

Must have a strong command of English and Myanmar

Proficient with Microsoft Office and call center related software

Prior working experience in either banking/financial services is a big plus

  Permanent
 Banking Yangon, Myanmar Apply now Aug, 19
Customer Service Manager (2,500,000 MMK)

Are you ready to support the customer service team to improve the customer service experience?

This role is responsible for supporting the customer service team, align with other departments, analyze customer service impact, call center situations, handle feedback and suggest requirements to support the best customer services to the customers and clientele. This company is a leading telecommunication company in Myanmar.

Education:

A relevant Bachelors’ Degree 

Job Experience & Skills Required:

Minimum 7 years of experience, 3 years of managerial experience in customer service, within telecommunication or Banking industry

Well understanding of business, customer service experience, and data analysis

Strong leadership skills, problem-solving skills, and interpersonal skills 

Fluent in both Myanmar and English language

  Permanent
 Telecommunications Yangon, Myanmar Apply now Aug, 12
Call Center Training Head

Do you have extensive experience in the call center to advance team performance and skills?

This Training Head is responsible for overseeing the call center team, understanding of new and existing products and services, review training programs, identifying the training needs for call center training program, to improve customer service experience. This is a leading Banking & Financial Service company in Myanmar. 

Education:

A relevant Bachelor’s Degree holder

 Job Experience & Skills Required:

Minimum 4 years of managerial experience in Banking and Financial background will be ideal

Strong experience in customer service and call center management

Excellent leadership skills, problem-solving skills, and presentation skills

Fluent in both English and Myanmar language 

  Permanent
 Financial Services Mandalay, Myanmar Apply now Aug, 05

Quick Job Search