Looking for a job in Myanmar? VCS is well placed to help. We have elected not to specialize at this stage of Myanmar’s development and deliver candidates to all industry sectors.

As a leading recruitment specialist, we meet the challenge of recruiting, hiring and developing employees in a global economy.

We know the importance of looking beyond skills and experience. By applying proprietary tools and specialist talent management and recruitment expertise we pinpoint individual’s competencies and motivations – matching executive job seekers with the right organizational culture and optimum role for long-term performance.

Senior Manager(Customer Care and Call Center Management)
To be able to connect the ‘hearts’ of people rather than just communicating, this Telecom Operator is looking for a Team Leader to bring a smile to their customers. 

Job & Company Description:

A wonderful career choice to work in a lifelong continuous learning opportunity. This company have connected people with their love ones by empowering the societies 

Education:

A bachelor’s degree in Marketing or Business Administration or any related degree.

 Job Experience & Skills Required:

Minimum of 7 years in marketing or customer services.

5 years of experience in managing outsourced vendors with similar capacity to the Telecom industry.

Sound experience in managing a team. 

Business English is essential, as well as computer literacy.

  Permanent
 Telecom Company Yangon, Myanmar Apply now May, 22
Customer Service Officer

A Myanmar’s renown telecommunication company is seeking a Customer Service Officer to maintain customers' satisfaction by ensuring all available services met with the customer’s expectation.

Duties & Responsibilities

  • To support the customer call center to help improve the quality service of delivering and conveying the operational information of FAQs
  • Reviewing and monitoring customer's feedback from each different channel and service trends
  • To corporate with the related internal stakeholders to assure all customer service support channel thoroughly understand services
  • To map, plan and manage events, assigned projects and procedures

Skills & Requirements

  • Bachelor's Degree in Business Administration or related field of study
  • 3 years of working experience in customer service field or similar position
  • Must have excellent communication, interpersonal, and customer service skills
  • Must be fluent with both English and Burmese language
  Permanent
 Telecommunication Industry Yangon, Myanmar Apply now Dec, 21
VAS and Content Deputy Manager

A Myanmar’s renown network provider is requesting for a VAS and Content Deputy Manager who oversees the quality of contents and customer services.

Duties and responsibilities

  • Is responsible for reviewing, checking, managing and evaluating the quality of contents.
  • To manage customer satisfaction with relations to VAS.
  • To manage, negotiate and administer the contracts and VAS vendors.
  • To take over and share responsibility when GM is not available.

Skills and requirements

  • Bachelor’s Degree in business administration or related field of study.
  • Over 4 years of experience in VAS/content business and negotiation with vendors.
  • Possesses excellent negotiation, management skill, is detail oriented and Tech savvy.
  • Fluent in English, possess great communication and content writing skills.
  Permanent
 Venari Consulting Services Ltd. Yangon, Myanmar Apply now Dec, 13
Content Deputy Manager

A Myanmar’s renown network provider is requesting for a Content Deputy Manager who oversees the quality of contents and manages customer services.

Duties and responsibilities

  • Is responsible for reviewing, checking, managing and evaluating the quality of contents.
  • To manage customer satisfaction with relations to VAS.
  • To manage, negotiate and administer the contracts and VAS vendors.
  • To Take over and share responsibility when GM is not available.

Skills and requirements

  • Bachelor’s Degree in business administration or related field of study.
  • Over 4 years of experience in VAS/content business and negotiation with vendors.
  • Possesses excellent negotiation, management skill, is detail oriented and Tech savvy.
  • Fluent in English, possess great communication and content writing skills.
  Permanent
 Venari Consulting Services Ltd. Yangon, Myanmar Apply now Dec, 12

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