Senior Customer Relationship Manager
Are you a talented person with strong leadership skills and customer service experience?
Job & Company Description:
This role will manage profitable relationships with all stakeholders (mainly in customer registrations channel), resolve customer complaints, understand and review key customer individual needs. This corporate is one of the leading telecommunication companies in Myanmar and it serves the best services to their clientele.
A relevant Bachelor Degree (Related with Marketing or Business Administration)
Job Experience & Skills Required:
Over 7 years of experience with a minimum of 5 years of managerial experience in the related background will be ideal
Must have a strong experience in the call center, customer services, and registration
Good understanding of customer relationship management
Excellent communications skills, interpersonal skills, and negotiation skills
Proficient in both English and Myanmar language (both verbal and written)